Microsoft Official Distance Learning Courses

Course number	Title	Number of sessions in number of weeks
2310CL	Developing Web Applications Using Microsoft Visual Studio 2008	10 sessions, 5 weeks
2273BL	Managing and Maintaining a Microsoft Windows Server 2003 Environment	10 sessions, 5 weeks
2274CL	Managing a Microsoft Windows Server 2003 Environment	10 sessions, 5 weeks
2275CL	Maintaining a Microsoft Windows Server 2003 Environment	6 sessions, 3 weeks
2785AL	Implementing and Maintaining Microsoft SQL Server 2005 (Available in North America and Europe, Middle East and Africa)	10 sessions, 5 weeks
4994AL	Introduction to Programming Microsoft .NET Framework Applications with Microsoft Visual Studio 2005	10 sessions, 5 weeks
4995AL	Programming with the Microsoft .NET Framework Using Microsoft Visual Studio 2005	10 sessions, 5 weeks
5115AL	Installing and Configuring the Windows Vista Operating System	6 sessions, 3 weeks
5116AL	Configuring Windows Vista Mobile Computing and Applications	4 sessions, 2 weeks
5118AL	Maintaining and Troubleshooting Windows Vista Computers	6 sessions, 3 weeks
5119AL	Supporting the Windows Vista Operating System and Applications	4 sessions, 2 weeks
6425AL	Configuring and Troubleshooting Windows Server® 2008 Active Directory Domain Services (coming soon)	10 sessions, 5 weeks
6426AL	Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory (coming soon)	6 sessions, 3 weeks

5118AL Maintaining and Troubleshooting Windows Vista Computers

Alas, I will be holing a 5118AL Distance Learning session next week. Starting 23rd June through to 07 July we will be holding three sessions a week and are planning on having loads of fun along the way. Vista has proven to be a groovy new OS and demand for training is rising steadily.
If anybody wants to join in on the fun, contact Felicity Neate at Ace training ltd info@ace.co.nz.
Here is the general outline of the distance learning course and what we will be covering over those two weeks:

Course Outline
Module 1-1: A Troubleshooting Methodology
This module explains what a troubleshooting methodology is, its role in an enterprise, and how it can be used to improve the support function within an organization.
Lessons:

• Overview of a Troubleshooting Methodology
• Overview of Troubleshooting Stages
• Troubleshooting Component Areas

Lab 1-1: Preparing for Remote Troubleshooting
After completing this module, students will be able to:

• Identify the users of the troubleshooting methodology.
• Identify the most important troubleshooting component areas.
• Determine which issues directly affect the troubleshooting process.

Module 1-2: Troubleshooting Operating Systems
This module explains how to identify and troubleshoot issues that affect the operating system's ability to boot and the services that it is running.
Lessons:

• Overview of the Windows Vista Startup Process
• Troubleshooting the Windows Vista Startup Process with Windows RE
• Troubleshooting Operating System Services

Lab 1-2: Troubleshooting Operating Systems
After completing this module, students will be able to:

• Identify the available recovery options in Windows Vista.
• Determine the capabilities of each recovery option.
• Troubleshoot operating system services.

Module 2-1: Troubleshooting Hardware-Related Problems
This module explains how to troubleshoot hardware-related problems and how to use Windows Vista tools to troubleshoot device problems.
Lessons:

• Overview of Troubleshooting Hardware
• Dealing with Physical Failures
• Dealing with Device Driver Failures
• Troubleshooting Printing in Windows Vista
• Troubleshooting BitLocker-Protected Computers

Lab 2-1: Troubleshooting Hardware

After completing this module, students will be able to:

• Identify basic types of hardware-related troubleshooting problems.
• Determine problems related to hardware failures.
• Determine problems that are caused by device drivers.
• Diagnose common printing problems in Windows Vista.
• Identify the recovery options for computers protected by BitLocker.
  

Module 2-2: Troubleshooting Security Issues
After completing this module, students will be able to troubleshoot issues that are caused by security-related configurations, such as User Account Control (UAC) and Windows Firewall.
Lessons:

• Overview of User Account Control
• Troubleshooting User Account Control
• Implementing Windows Firewall
• Implementing Windows Defender

Lab 2-2: Troubleshooting Security Issues
After completing this module, students will be able to:

• Explain the User Account Control architecture.
• Apply best practices for working with User Account Control.
• Troubleshoot User Account Control-related problems.
• Troubleshoot Windows Firewall-related issues.
• Configure Windows Firewall by using Group Policy.
• Troubleshoot Windows Defender-related issues.
• Configure Windows Defender.

Module 3-1: Troubleshooting Applications
After completing this module, students will be able to troubleshoot problems that are caused by some applications which are not compatible with Windows Vista.
Lessons

• Windows Application Troubleshooting
• Web Application Troubleshooting

Lab 3-1: Troubleshooting Applications
After completing this module, students will be able to:

• Troubleshoot Windows application problems.
• Troubleshooting Web application problems.

Module 3-2: Maintaining and Optimizing Windows Vista
After completing this module, students will be able to identify tools that can be used to maintain a healthy operating system and optimize its performance.
Lessons

• Maintaining Windows Vista
• Optimizing Windows Vista Performance
• Monitoring Windows Vista

Lab 3-2: Maintaining and Optimizing Windows Vista
After completing this module, students will be able to:

• Identify Windows Vista maintenance tasks.
• Identify Windows Vista optimization tools.
• Explain the Windows Vista monitoring process.