Monday, June 16, 2008

Microsoft Official Distance Learning Courses

Course numberTitleNumber of sessions in number of weeks

2310CL

Developing Web Applications Using Microsoft Visual Studio 2008

10 sessions, 5 weeks

2273BL

Managing and Maintaining a Microsoft Windows Server 2003 Environment

10 sessions, 5 weeks

2274CL

Managing a Microsoft Windows Server 2003 Environment

10 sessions, 5 weeks

2275CL

Maintaining a Microsoft Windows Server 2003 Environment

6 sessions, 3 weeks

2785AL

Implementing and Maintaining Microsoft SQL Server 2005 (Available in North America and Europe, Middle East and Africa)

10 sessions, 5 weeks

4994AL

Introduction to Programming Microsoft .NET Framework Applications with Microsoft Visual Studio 2005

10 sessions, 5 weeks

4995AL

Programming with the Microsoft .NET Framework Using Microsoft Visual Studio 2005

10 sessions, 5 weeks

5115AL

Installing and Configuring the Windows Vista Operating System

6 sessions, 3 weeks

5116AL

Configuring Windows Vista Mobile Computing and Applications

4 sessions, 2 weeks

5118AL

Maintaining and Troubleshooting Windows Vista Computers

6 sessions, 3 weeks

5119AL

Supporting the Windows Vista Operating System and Applications

4 sessions, 2 weeks

6425AL

Configuring and Troubleshooting Windows Server® 2008 Active Directory Domain Services (coming soon)

10 sessions, 5 weeks

6426AL

Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory (coming soon)

6 sessions, 3 weeks

5118AL Maintaining and Troubleshooting Windows Vista Computers

Alas, I will be holing a 5118AL Distance Learning session next week. Starting 23rd June through to 07 July we will be holding three sessions a week and are planning on having loads of fun along the way. Vista has proven to be a groovy new OS and demand for training is rising steadily.
If anybody wants to join in on the fun, contact Felicity Neate at Ace training ltd info@ace.co.nz.
Here is the general outline of the distance learning course and what we will be covering over those two weeks:

Course Outline
Module 1-1: A Troubleshooting Methodology
This module explains what a troubleshooting methodology is, its role in an enterprise, and how it can be used to improve the support function within an organization.
Lessons:
  • Overview of a Troubleshooting Methodology
  • Overview of Troubleshooting Stages
  • Troubleshooting Component Areas
Lab 1-1: Preparing for Remote Troubleshooting
After completing this module, students will be able to:
  • Identify the users of the troubleshooting methodology.
  • Identify the most important troubleshooting component areas.
  • Determine which issues directly affect the troubleshooting process.
Module 1-2: Troubleshooting Operating Systems
This module explains how to identify and troubleshoot issues that affect the operating system's ability to boot and the services that it is running.
Lessons:
  • Overview of the Windows Vista Startup Process
  • Troubleshooting the Windows Vista Startup Process with Windows RE
  • Troubleshooting Operating System Services
Lab 1-2: Troubleshooting Operating Systems
After completing this module, students will be able to:
  • Identify the available recovery options in Windows Vista.
  • Determine the capabilities of each recovery option.
  • Troubleshoot operating system services.

Module 2-1: Troubleshooting Hardware-Related Problems
This module explains how to troubleshoot hardware-related problems and how to use Windows Vista tools to troubleshoot device problems.
Lessons:

  • Overview of Troubleshooting Hardware
  • Dealing with Physical Failures
  • Dealing with Device Driver Failures
  • Troubleshooting Printing in Windows Vista
  • Troubleshooting BitLocker-Protected Computers

Lab 2-1: Troubleshooting Hardware

After completing this module, students will be able to:

  • Identify basic types of hardware-related troubleshooting problems.
  • Determine problems related to hardware failures.
  • Determine problems that are caused by device drivers.
  • Diagnose common printing problems in Windows Vista.
  • Identify the recovery options for computers protected by BitLocker.

Module 2-2: Troubleshooting Security Issues
After completing this module, students will be able to troubleshoot issues that are caused by security-related configurations, such as User Account Control (UAC) and Windows Firewall.
Lessons:

  • Overview of User Account Control
  • Troubleshooting User Account Control
  • Implementing Windows Firewall
  • Implementing Windows Defender

Lab 2-2: Troubleshooting Security Issues
After completing this module, students will be able to:

  • Explain the User Account Control architecture.
  • Apply best practices for working with User Account Control.
  • Troubleshoot User Account Control-related problems.
  • Troubleshoot Windows Firewall-related issues.
  • Configure Windows Firewall by using Group Policy.
  • Troubleshoot Windows Defender-related issues.
  • Configure Windows Defender.

Module 3-1: Troubleshooting Applications
After completing this module, students will be able to troubleshoot problems that are caused by some applications which are not compatible with Windows Vista.
Lessons

  • Windows Application Troubleshooting
  • Web Application Troubleshooting

Lab 3-1: Troubleshooting Applications
After completing this module, students will be able to:

  • Troubleshoot Windows application problems.
  • Troubleshooting Web application problems.

Module 3-2: Maintaining and Optimizing Windows Vista
After completing this module, students will be able to identify tools that can be used to maintain a healthy operating system and optimize its performance.
Lessons

  • Maintaining Windows Vista
  • Optimizing Windows Vista Performance
  • Monitoring Windows Vista

Lab 3-2: Maintaining and Optimizing Windows Vista
After completing this module, students will be able to:

  • Identify Windows Vista maintenance tasks.
  • Identify Windows Vista optimization tools.
  • Explain the Windows Vista monitoring process.